Knowledge Management Specialist – Certification

Learning Objectives

• Understand Knowledge Management key principles
• Review KM historical perspective and growth over the years in the AI era
• Understand how to mitigate Knowledge Culture with AI strategy
• Relationship between organizational and knowledge risks and how to mitigate
• Data analytics and how to leverage organizationally for better decision making
• Benefits of social media on project success
• Organizational learning as part of organizational culture
• The benefits of AI based Document Management Systems (DMS) and collaboration tools for the success of projects
• Leadership and Change Management
• Understand the influence of AI in Knowledge Management
• Understand aspects of developing a KM Strategy aligned to the business goals